Privacy & Cookie Policy

Privacy & Cookie Policy

We use your data to run the store, fulfil orders, prevent fraud, and—only if you consent—send marketing or run analytics/ads cookies. You can access, correct, delete, or object at any time.

1. Who We Are

We operate riseabeauty.com, an online store powered by Shopify Inc.

Contact method: submit all privacy enquiries or requests via our Contact Form.

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2. Information We Collect

We collect only what is necessary to run our website, process your order, and provide customer support.

Type Examples Purpose Lawful Basis
Device Data IP address, browser type, pages viewed, cookies Site security and analytics Legitimate interests
Order Data Name, billing/shipping address, email, phone, payment details Order fulfilment and customer service Contract
Support Data Messages sent through our contact form Responding to enquiries Legitimate interests
Marketing Preferences Email opt-ins Updates and offers Consent
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3. How We Use Your Information

  • Process and deliver your orders.
  • Detect and prevent fraud.
  • Maintain and improve our website.
  • Send marketing only if you have given consent (unsubscribe anytime).

4. Who We Share It With

  • Shopify Inc. (e-commerce host and processor). See the Shopify Privacy Notice.
  • Payment gateways (e.g., Shop Pay, PayPal) for secure transaction processing.
  • Couriers for delivery.
  • Analytics/advertising partners (e.g., Google Analytics, Meta Ads) if you consent to cookies or targeted ads.

We also disclose information where required by law or to protect our legal rights.

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5. International Transfers

Shopify may store and process data in Canada and the United States. Transfers are safeguarded by UK adequacy decisions and/or Standard Contractual Clauses approved under UK GDPR.

6. Retention

Order records: kept for a minimum of 6 years for tax/legal purposes. Other data: retained only as long as needed for the stated purposes or until you request deletion (subject to legal requirements).

7. Your Rights (UK Residents)

You can:

  • Access your personal data;
  • Correct inaccurate data;
  • Request deletion (“right to be forgotten”);
  • Restrict or object to processing;
  • Withdraw consent at any time;
  • Data portability.

Exercise any right via our Contact Form. If unresolved, complain to the Information Commissioner’s Office (ICO) — www.ico.org.uk.

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8. Cookies & Tracking

We use cookies for functionality, analytics, and advertising.

Essential cookies enable core functions such as checkout and security and cannot be disabled. Analytics cookies (e.g., Google Analytics) help us understand traffic and are used only with consent. Advertising cookies personalise offers on other sites; you can opt out at any time.

Manage or delete cookies in your browser settings, or visit www.allaboutcookies.org.

9. Behavioural Advertising Opt-Out

10. Children

Our site and products are not intended for persons under 15. We do not knowingly collect children’s data.

11. Do Not Track

We do not alter our data collection if a browser sends a Do Not Track signal.

12. Changes

We may update this policy. The latest version is always available on this page.

13. Contact

Submit privacy enquiries and rights requests via the Contact Form.